OFFICE HOURS

Our office hours are Monday - Friday by appointment only.

We do not offer evening or weekend appointments at this time. Our usual appointments are 55 minutes. To make an appointment, please call 813-386-6800 between 8:30 am and 4:00 pm Monday, Tuesday, Thursday, or Friday to speak with our office manager, or if you reach our voice mail, please leave a confidential message and one of our doctors will call you back within 24-48 hours. 


FINANCIAL POLICY

Payment is typically expected at the time of service. We accept checks, cash, and credit cards (except American Express). Checks may be made out to Florida Medical Psychology Associates or FMPA. Our fees for initial (intake) sessions vary by provider and length of time, from $200 - $300. Treatment sessions vary by provider and range from $175 - $200. All of our providers are in network with Medicare. In addition, some of our providers are also in network with Tricare, Humana, and United Healthcare/Optum. Our office manager is happy to submit billing for you to assist with out-of-network benefits. Please see Our Doctors tab and click on each individual provider to see detailed fee and insurance information.

Our usual fee for providing brief written communication to clients or other recipients (after clients sign a release of information form) starts at $50. The fee for completing Disability Claims starts at $100 and may be higher depending on the length and/or number of forms. Our usual fee for psychological evaluations is $425 (e.g., Gifted Placement, Fertility Treatment with Egg/Sperm Donation, Spinal Cord Stimulator, Bariatric Surgery, etc.)

If unable to keep an appointment, clients are asked to kindly give 48 hours notice, which allows the provider to offer the appointment time to other clients. If less than 48 hours notice is given, the client is responsible for paying the cancellation fee of $100 which cannot be billed to insurance companies.

Please verify your mental health benefits with your insurance carrier to determine any applicable co-pay amount, number of visits allowed per year, and/or any deductible costs that must be met. We are happy to help you with the insurance verification process. Please call our office manager for assistance at 813-386-6800 between 8:30 am and 4:00 pm Monday, Tuesday, Thursday, or Friday.


CONFIDENTIALITY POLICY

All information disclosed within sessions and in written records pertaining to those sessions are confidential and may not be revealed to anyone without your (the client's) written premission (by signing a release of information form), except where disclosure is required by law. The confidentiality policy will also be reviewed at the intake session with all clients. Our practice is HIPAA compliant, which means that any communication between you and our staff is protected health information which cannot be released to any other party without your written authorization. Only the minimum necessary information is communicated to insurance carriers in order to process claims.


EMERGENCY POLICY

Our practice is an out-patient practice and our doctors do not have admitting privileges at local hospitals. We make every effort to return phone calls within 24-48 hours. However, if you are experiencing a psychiatric emergency, please call the nearest hospital, 911, or your insurance company for immediate help.